Your Tables Are Full.
Your Phone
Shouldn’t Go Unanswered
Meet Olivia — your restaurant’s phone answered 24/7, even during the dinner rush, when you’re short-staffed, or after you close. Every reservation booked, every takeout order captured, every special request handled with warmth.
Less than $1/day · Cancel anytime
Every Unanswered Call
Is an Empty Table Tonight
Restaurants run on full covers and consistent orders. When your team is in the weeds, the phone rings — and that booking or order goes to the restaurant down the street.
Rush Hour — No One to Answer
Your busiest hours are when calls peak. Dinner service starts, the phone rings constantly — reservations, order enquiries, special requests. Your team physically cannot serve tables and answer phones simultaneously.
Peak hours = peak missed calls
After-Hours Calls Go Unanswered
Someone decides at 10pm they want to book Saturday dinner. They call. You’re closed. No answer. They book somewhere that offers online reservations or after-hours answering. You wake up with an empty Saturday evening.
60% of reservation decisions happen off-hours
Special Events & Group Bookings Missed
A corporate client calls to enquire about a private dining room for 20 people. No answer. They call the next restaurant on their list. You just missed a $1,500–3,000 group booking because your host was managing the floor.
$1,500–3,000 per group event lost
Meet Olivia.
Your Restaurant,
Always Welcoming.
Olivia answers every call with the warmth and hospitality your brand demands — booking reservations, handling takeout enquiries, capturing special requests, and fielding event enquiries 24/7. She never puts a hungry customer on hold.
Powered by voice AI — sounds warm, welcoming and professional, works like a full-time front of house team member.- Books Reservations During ServiceOlivia checks your availability in real time and books reservations directly into your system — even when your host is fully occupied managing the floor during service.
- Handles Takeout & Order EnquiriesMenu questions, wait times, order status, dietary requirements — Olivia handles every takeout related call professionally so your kitchen team stays focused on cooking.
- Captures Group & Event EnquiriesPrivate dining, birthday parties, corporate events — Olivia captures full group booking details: party size, date, occasion, dietary needs — so you call back ready to close.
- Takes After-Hours ReservationsOlivia books tables while you sleep. Evening and overnight reservation calls answered warmly — your weekend fills up before you open the next morning.
Every Call. Every Cover. Every Order.
Plain English — exactly what changes for your restaurant when Olivia answers your phone.
| CAPABILITY | WHAT OTHERS CALL IT | WHAT IT MEANS FOR YOUR RESTAURANT |
|---|---|---|
| Calls Answered 24/7 | 24/7 call answering | Reservation and order calls answered during service rush, after closing, on weekends — zero missed bookings. |
| Reservation Booking | Google Calendar integration | Olivia checks availability and books tables in real time during the call — no double bookings, no missed slots. |
| Takeout Enquiry Handling | Business knowledge training | Menu questions, wait times, dietary requirements, order status — handled professionally so your team stays focused on service. |
| Group & Event Capture | Lead capture & qualification | Party size, date, occasion, dietary needs all captured — you call back with everything you need to confirm the booking. |
| Special Requests Logged | Call logging & transcripts | Allergies, celebrations, accessibility needs, seating preferences — every detail captured before the guest arrives. |
| Spam & Vendor Filtering | Spam & robocall blocking | Food delivery sales reps, linen service calls and spam filtered out — only genuine customers reach your team’s attention. |
| Regulars Recognised | Contact whitelist | Your regular guests greeted warmly by name — VIP customers always feel valued, never treated like strangers. |
| Full Booking Records | Transcripts & recordings | Complete record of every reservation, order enquiry and request — synced to your booking system for seamless preparation. |
96% Less Than a Full-Time Host
A full-time host costs $2,500–3,500 a month. Olivia books your reservations, handles takeout enquiries, and covers every hour your team can’t — for a fraction of the cost.
| Comparison | Full-Time Host | Answering Service | ★ BESTOlivia by Rexpt |
|---|---|---|---|
| Monthly cost | $2,500–3,500/mo | $250–400/mo | Yes — From $119/mo |
| Answers during service rush | If not busy | Takes message | Yes — ✓ Always |
| Books reservations | Yes — ✓ | No | Yes — ✓ In real time |
| Handles takeout enquiries | If available | No | Yes — ✓ |
| Answers after hours | No | Sometimes | Yes — ✓ Always |
| Captures group event details | Yes — ✓ | No | Yes — ✓ Full brief |
| Logs special requests & allergies | Sometimes | No | Yes — ✓ Every call |
| Recognises regular guests | Yes — ✓ | No | Yes — ✓ By name |
| Blocks vendor & spam calls | No | No | Yes — ✓ |
| Never calls in sick | No | Yes — ✓ | Yes — ✓ |
| Setup time | Weeks of hiring | Several days | Yes — ✓ 3 minutes |
| Full-Time Host | ★ BESTOlivia by Rexpt |
|---|---|
| $2,500+/mo | ✓ From $119/mo |
| Misses rush calls | ✓ Answers always |
| No after-hours | ✓ Always open |
| No takeout calls | ✓ Handles them |
| Misses group events | ✓ Full brief |
| Hates spam | ✓ Instant block |
| Can fall sick | ✓ Never |
| Weeks of hiring | ✓ 3 minutes |
| Drops requests | ✓ Logs every one |
| 2–4 weeks notice | ✓ Cancel anytime |
Olivia Costs Less Than
One Empty Table Tonight
- 300 minutes/month
- 1 language
- Free VoIP number
- Reservation booking
- Spam protection
- Takeout enquiry handling
- Basic call analysis
- CRM integration
- Guest sentiment analysis
- 750 minutes/month
- Multi-lingual
- Free VoIP number
- Reservation & event booking
- Group enquiry capture
- CRM integration
- Guest sentiment analysis
- Lead type analysis
- Persuasive follow-up
- 1,500 minutes/month
- Multi-lingual + switching
- Minute rollover
- Dedicated account manager
- Assisted agent training
- Explicit guest analysis
- Human callback support
- CRM integration
- VIP guest recognition
Still Confused?
Try Olivia For Just $20
Questions Restaurant Owners Always Ask
Can Olivia book into OpenTable, Resy or my existing reservation system?
Olivia books directly into Google Calendar for reservations. If your booking system (OpenTable, Resy, SevenRooms, Yelp Reservations) syncs with Google Calendar, Olivia’s bookings flow straight through. Our Scaler and Growth plans include direct CRM integration for deeper connectivity with your existing hospitality tech stack.
Can Olivia handle dietary requirement and allergy questions?
Yes. Olivia is trained on your menu including dietary options, allergen information, and any special dishes you want to highlight. She captures dietary requirements and allergy information during the booking call so your kitchen team is fully prepared before the guest arrives — no surprises on the night.
What happens when someone calls about a large group or private event?
Olivia captures the full brief — party size, requested date and time, occasion, dietary requirements, any specific requests — and your contact details. You receive a complete event enquiry summary so when you call back you’re ready to discuss the details and confirm the booking, not gather basic information.
Can Olivia tell callers your current wait time or if you’re fully booked?
Yes. Olivia learns your typical wait times, your availability windows, and your booking policies. She can tell callers whether you’re accepting walk-ins, offer alternative booking times, or take a waitlist entry when you’re fully booked — all in your restaurant’s tone and style.
Will callers know they’re not speaking to a member of your team?
Olivia sounds warm, welcoming and natural — most callers experience her as a front of house team member who answers immediately and knows the restaurant. You choose whether Olivia introduces herself as part of your team, your reservations line, or discloses she’s an automated service. The guest experience comes first.
How quickly can I get Olivia set up for my restaurant?
Under 3 minutes for basic setup. Olivia auto-learns your menu, hours, and booking policies from your website and Google Business listing. Test a call within 5 minutes of signing up — before spending a penny on a plan. Most restaurants are fully live before the next dinner service.
Olivia is Ready.
Is Your Restaurant?
Every unanswered call tonight is a table your competitor just filled. Start your 21-day trial and make sure that never happens again.
Less than $1/day · Full Scaler access · Converts to $119/mo after 21 days · Cancel anytime
